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TOPIC: ESA Renewal and regulation 29 and 35

ESA Renewal and regulation 29 and 35 3 months 3 weeks ago #165711

  • Gordon
  • NOW ONLINE
  • Forum Moderator
Painblock

Your wife was talking to a call centre operative so they would not have had any knowledge of your claim form.

Maximus inherited a huge backlog from ATOS last year when they took over ESA assessments last year, in some areas they are still struggling with it, it's probably this that is delaying your assessment being booked.

Don't worry about sending the letter to another address, my suggestion of your sending a copy to the DWP was only if there was confusion about whether an assessment was still needed or not.

I would take a copy of the letter to your assessment when it is arranged and ask the assessor to read it before they start the interview.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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The following user(s) said Thank You: Painblock68

ESA Renewal and regulation 29 and 35 3 months 3 weeks ago #165768

Thank you again Gordon

My wife did say the phone call was a bit strange and vague from the operator on the other end of the phone.
Is there another number my wifre could ring to get a bit more info.

I did really think that I wouldn't need an assessment this time with all the information I sent them, I really get worked up about them. I would like to send a copy to the DWP but I don't really know what address I should send it to.

Yes I think I will take a copy of all the letters I got from my specialist and my doctor just in case.

Thank you again you been really helpful with everything and me and my wife do appreciate it.
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ESA Renewal and regulation 29 and 35 3 months 3 weeks ago #165779

Hi Painblock,

There is no other number on which to ring Maximus - but I had a swift and helpful reply when I emailed them recently so you could try that.

This email address is being protected from spambots. You need JavaScript enabled to view it.

You can still send a copy of your letters to DWP if you wish. Send it to the address on the most recent letter you have had from them regarding ESA.

Sending Documents to the DWP or ATOS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last Edit: 3 months 3 weeks ago by Mrs Hurtyback.
The administrator has disabled public write access.
The following user(s) said Thank You: Painblock68

ESA Renewal and regulation 29 and 35 3 months 3 weeks ago #165821

Hi Mrs Hurtyback

Thank for the reply and the email address and link my wife will email them Monday she is working all weekend.

The last letter I had was the ESA50 form I don't even think we had a letter to remind me to send the form.My wife will have a look to see,I keep everything together in a folder but I can't see anything other then the ESA50 cover letter.
Thank you again for your time we are very greatful.
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The following user(s) said Thank You: Mrs Hurtyback

ESA Renewal and regulation 29 and 35 3 months 6 days ago #167392

Well I got a letter today to go for a face to face on 22nd of this month.
I am so worried with it because after last time I had to go for a tribunal.
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ESA Renewal and regulation 29 and 35 3 months 6 days ago #167404

  • Gordon
  • NOW ONLINE
  • Forum Moderator
Painblock68 wrote:
Well I got a letter today to go for a face to face on 22nd of this month.
I am so worried with it because after last time I had to go for a tribunal.

Try not to worry too much, go through your ESA50 and evidence to make sure you are familiar with what you wrote, there is a section at the back of the ESA Claim guides that covers the assessment and the questions that you are likely to be asked.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.
The following user(s) said Thank You: Painblock68
Moderators: bro58, Gordon, Mrs Hurtyback, shelam
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