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TOPIC: ESA 50 - when is it sent?

ESA 50 - when is it sent? 3 weeks 2 days ago #173820

  • Gordon
  • OFFLINE
  • Forum Moderator
synapse321 wrote:
The thing is that a brand new claim has already been taken by the agent.

So do I ring new claims or the ESA BDC?

Regards

Contact the BDC.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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ESA 50 - when is it sent? 3 weeks 2 days ago #173838

I called the BDC to make a complaint.

The agent said it was a technical issue with the system that it did not recognise it as a RR.

There was no end date input of my previous claim which resulted in the system not picking up a RR.

He also said when it came to processing the claim they should be able to see on the

system that I am re-applying with 12 weeks.

I called new claims and they pretty much said the same thing.

What do you make of this excuse or are they fobbing me off again?

It is almost certain I will be sent an ESA50 too

Regards
The administrator has disabled public write access.

ESA 50 - when is it sent? 3 weeks 2 days ago #173846

It sounds possible - but who knows where DWP is concerned?!
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.

No ESA RR 3 weeks 2 days ago #173873

Is it worth putting in a formal written complaint?
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No ESA RR 3 weeks 2 days ago #173886

  • Gordon
  • OFFLINE
  • Forum Moderator
synapse321 wrote:
Is it worth putting in a formal written complaint?

I think you need to wait until you find out whether they will apply the Linking Rule.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.

ESA 50 - when is it sent? 3 weeks 2 days ago #173918

This thread has been really helpful to me, thanks to all who have contributed.

I notice that one poster was told by a telephone agent that the ESA 50 is "normally sent 6 weeks before the end date of assessment".

May I ask if anyone has ever been sent a form more than 6 weeks before the end date of their assessment? (other than the scenario of a random reassessment which can happen).

Many thanks.
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Moderators: bro58, Gordon, Mrs Hurtyback, shelam
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