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Atos home visit

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7 years 6 months ago #169438 by bluey149
Atos home visit was created by bluey149
Hi all

I completed my PIP claim and returned it last month having used the excellent guides on here. I received details of a home visit for my f2f assessment a week or so later, due this Monday the 3rdI hadn't requested a home visit so I was quite surprised at this. Should I read anything into this, I had heard that Atos are not known to offer home visits that often. Many thanks

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7 years 6 months ago #169453 by Gordon
Replied by Gordon on topic Atos home visit

chrisB wrote: Hi all

I completed my PIP claim and returned it last month having used the excellent guides on here. I received details of a home visit for my f2f assessment a week or so later, due this Monday the 3rdI hadn't requested a home visit so I was quite surprised at this. Should I read anything into this, I had heard that Atos are not known to offer home visits that often. Many thanks


It's simply an acknowledgement by ATOS that they see your issues as significant and that an assessment at their offices would have caused you problems.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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7 years 6 months ago #169457 by bluey149
Replied by bluey149 on topic Atos home visit
Hi Gordon
Many thanks for your reply. Like many others I have been on DLA for a few years and I'm not looking to this coming Monday. At least it sounds like my mobility problems are being acknowledged then, makes me feel a little bit better, but you never know. I just hope that having used the B & W guides when completing my form I'm as successful as others have been. I'll make sure to update you either way.

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7 years 5 months ago #169813 by bluey149
Replied by bluey149 on topic Atos home visit
Well to say I'm livid is putting it mildly. Atos failed to turn up for my f2f today. Appointment was supposed to be between 12 & 2pm. My wife phoned them at 2.30pm, she was told that the appointment was cancelled, she was told that Atos had tried to contact us on the 30th September but there was no answer machine to leave a message, out & out lie, we do have an inbuilt answer machine which is in working order. We were told that another appointment had been made for the 18th. What was stopping them phoning me today when they knew I would be here waiting for them?. They could have even sent me the letter last week informing me, and they wonder why they have such a bad name. Rant over.

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7 years 5 months ago - 7 years 5 months ago #169822 by slugsta
Replied by slugsta on topic Atos home visit
Hi Chris,

I'm afraid this is not unusual :angry: You might find this link helpful

www.benefitsandwork.co.uk/forum?view=topic&catid=10&id=107189

Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 7 years 5 months ago by slugsta.

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7 years 5 months ago #170990 by bluey149
Replied by bluey149 on topic Atos home visit
Hi all,
Well my rearranged home visit is scheduled for tomorrow morning, if they turn up that is. I have some additional evidence, it wasn't available when I sent my form back, can the HCP refuse to accept it and insist I send it to the DM directly or do they have to accept it and record it at the assessment. Many thanks.

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