Login FormClose

Free ESA, PIP and DLA Updates

With over 140,000 subscribers our fortnightly updates bulletin is the UK's leading source of benefits news. Get the facts about what's changing, how it affects you and how to prepare.   Get your free benefits updates now.

Professional Members

We support both claimants and professionals.  These are just some of the organisations who have subscribed to Benefits and Work:

  • Royal College of Nursing
  • Spinal Injuries Association
  • Chesterfield Law Centre
  • Coventry Mind
  • Birmingham Citizens Advice Bureau
  • Colchester Borough Council Welfare Rights

Read more

Welcome, Guest
Username: Password:
Remember me. Note: ticking this may affect members file download ability.
Members
  • Page:
  • 1
  • 2

TOPIC: substantial risk

substantial risk 1 month 2 weeks ago #171063

Maximus has ignored two mental health professionals ( my GP and my clinical psychologist), who both said that there would be substantial risk to my mental health if I had to engage in work or work related activities. I have to attend a f2f ,despite my psychologist explaining that it will have a very detrimental effect on my mental health. Is it normal now for Maximus to ignore the claimant's medical evidence? Three years ago, I was placed in the Support group on the basis of my GP's report; I now have a diagnosis of Autism and a specialist's report yet it is not accepted by Maximus.

Comments please.

A very frightened person.
The administrator has disabled public write access.

substantial risk 1 month 2 weeks ago #171079

  • Gordon
  • OFFLINE
  • Forum Moderator
PT

Maximus should have looked at your ESA50 and attached papers to decide whether a face to face is required or not, there are two aspects to this; first the risk to the claimant if one is carried out but the overriding decision they need to make is whether they can make a recommendation on the information available, if not and they are unable to source additional information then they may have no choice but to conduct a face to face.

I'm not suggesting that this has been done with sufficient efficiency in regard to your claim.

I'm afraid you need to contact Maximus about their reasons for asking for an assessment and look to see how you might remove the requirement.

It can also help if you contact your MP

Contacting your MP

I have to ask, would a home assessment be a reasonable compromise?

I'm afraid the bottom line if you cannot remove the requirement is that you must attend or risk your claim being closed.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.
The following user(s) said Thank You: PT84

substantial risk 1 month 2 weeks ago #171119

Gordon,
thank you for your swift reply. Maximus refused to provide information. I have to wait for a complaints form, write my questions on it, return it and await their response. The f2f is on Monday November 7th, not much time. I was not allowed to speak to a manager. What do you think?

Thank you.
The administrator has disabled public write access.

substantial risk 1 month 2 weeks ago #171156

  • Gordon
  • OFFLINE
  • Forum Moderator
PT84 wrote:
Gordon,
thank you for your swift reply. Maximus refused to provide information. I have to wait for a complaints form, write my questions on it, return it and await their response. The f2f is on Monday November 7th, not much time. I was not allowed to speak to a manager. What do you think?

Thank you.

Contact your MP.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.

substantial risk 1 month 2 weeks ago #171163

Gordon,
got the information from DWP. "insufficient evidence". Decided by nurse, psychologist /autism specialist's opinion of substantial risk ignored. My specialist is to write to Maximus. Should I still contact my MP?

Many thanks for your invaluable advice.
The administrator has disabled public write access.

substantial risk 1 month 2 weeks ago #171164

  • Gordon
  • OFFLINE
  • Forum Moderator
PT84 wrote:
Gordon,
got the information from DWP. "insufficient evidence". Decided by nurse, psychologist /autism specialist's opinion of substantial risk ignored. My specialist is to write to Maximus. Should I still contact my MP?

Many thanks for your invaluable advice.

I would, it can take them time to get up to speed on what is happening, by the time you have the report and it has been seen by Maximus there may not be time for them to take any action if you still need it.

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The administrator has disabled public write access.
The following user(s) said Thank You: PT84
  • Page:
  • 1
  • 2
Moderators: bro58, Gordon, Mrs Hurtyback, shelam
Time to create page: 0.265 seconds