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ESA overpayment repaid still taking deductions
7 years 4 months ago #174176 by sparkler jones 
I have had an overpayment taken from my ESA which I was notified by the Debt Management, has now stopped and is fully repaid, yet the deductions are continuing, after lengthy and costly phone calls to both the Debt management and ESA/Income support, who assure me, they will stop as it is a computer glitch, they havent, I have now written several letters and still months on I am being ignored and £8.90 is being taken weekly from ESA, what do I do now?
ESA overpayment repaid still taking deductions was created by sparkler jones
I have had an overpayment taken from my ESA which I was notified by the Debt Management, has now stopped and is fully repaid, yet the deductions are continuing, after lengthy and costly phone calls to both the Debt management and ESA/Income support, who assure me, they will stop as it is a computer glitch, they havent, I have now written several letters and still months on I am being ignored and £8.90 is being taken weekly from ESA, what do I do now?
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7 years 4 months ago #174231 by Gordon
Contact the DWP again and ask for the issue to be escalated to a manager, this will require a call back.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic ESA overpayment repaid still taking deductions
sparkler jones wrote:
I have had an overpayment taken from my ESA which I was notified by the Debt Management, has now stopped and is fully repaid, yet the deductions are continuing, after lengthy and costly phone calls to both the Debt management and ESA/Income support, who assure me, they will stop as it is a computer glitch, they havent, I have now written several letters and still months on I am being ignored and £8.90 is being taken weekly from ESA, what do I do now?
Contact the DWP again and ask for the issue to be escalated to a manager, this will require a call back.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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