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loss of severely disabled payment

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7 years 2 months ago #180292 by alan
loss of severely disabled payment was created by alan
hi
I have just received a letter from esa saying some social security rates may change from 12th april. I am on income based esa in the support group and I am ( getting £61.85 extra money because you are severely disabled) on the new benefit letter this payment is missing , do you know if this is correct .

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7 years 2 months ago #180328 by Gordon
Replied by Gordon on topic loss of severely disabled payment

AL wrote: hi
I have just received a letter from esa saying some social security rates may change from 12th april. I am on income based esa in the support group and I am ( getting £61.85 extra money because you are severely disabled) on the new benefit letter this payment is missing , do you know if this is correct .


It's likely been forgotten, the letters, contact the DWP and ask for an updated letter with the payment included.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: alan

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7 years 2 months ago #180361 by alan
Replied by alan on topic loss of severely disabled payment
i have rang dwp = esa and explained it was missing off and they put me on hold so they could check things out but after 10 mins the phone wend dead and for the next 2 times I rang the phone kept going dead so I waited thinking the first lady would ring me back but that has not happened . if I ring again tomorrow will I have to go through explaining it all again or will it be on record .

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7 years 2 months ago #180368 by slugsta
Replied by slugsta on topic loss of severely disabled payment
I think it is likely that you will have to explain the situation again.

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7 years 2 months ago #180495 by alan
Replied by alan on topic loss of severely disabled payment
I contacted them again today and they gave some lame excuse as the computer had failed to update my paperwork on pip as it thought it was coming to an end so they will input it manually and send out an updated letter in the post . many thanks for the advice
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