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Norwich Prince of wales PIP site
7 years 1 month ago #183669 by J330MSD 
Well had my date come up for PIP assessment at Norwich Prince of wales for 1:15 PM.
Got there at 1:00 PM, taken by my wife, I am in a transport Chair and it took 2 hours to get their.
A receptionist took all the details and then said "come back as we can't see you today!!!!!!!>
What we say it's just after 1 PM.
He was adamant that they were a assessor down and OVER BOOKED appointment wise!!!!.
My wife went mad and we left, phoned the DWP and advised them of the "Practice" now used at this establishment and they were very concerned taking all the details and name of the receptionist.
We Phoned ATOS and they took all the info and were also shocked.
We are now going elsewhere, but the stress was high, be warned.
Norwich Prince of wales PIP site was created by J330MSD
Well had my date come up for PIP assessment at Norwich Prince of wales for 1:15 PM.Got there at 1:00 PM, taken by my wife, I am in a transport Chair and it took 2 hours to get their.
A receptionist took all the details and then said "come back as we can't see you today!!!!!!!>
What we say it's just after 1 PM.
He was adamant that they were a assessor down and OVER BOOKED appointment wise!!!!.
My wife went mad and we left, phoned the DWP and advised them of the "Practice" now used at this establishment and they were very concerned taking all the details and name of the receptionist.
We Phoned ATOS and they took all the info and were also shocked.
We are now going elsewhere, but the stress was high, be warned.
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7 years 1 month ago #183764 by J330MSD
Replied by J330MSD on topic Norwich Prince of wales PIP site
We have reported this to the DWP and they are looking into it ................ to what end ?. 
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7 years 1 month ago #183783 by Gordon
The DWP have no operational responsibility for the assessment process, this is entirely down to the Assessment Provider.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Norwich Prince of wales PIP site
J330MSD wrote: We have reported this to the DWP and they are looking into it ................ to what end ?.
The DWP have no operational responsibility for the assessment process, this is entirely down to the Assessment Provider.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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