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PIP ASSESSMENT CANCELLATION

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6 years 11 months ago #186143 by Tina R
PIP ASSESSMENT CANCELLATION was created by Tina R
HI, my husband have been sent a PIP appointment with a healthcare professional. We need our son to take a day off work to take us there and he needs to give at least one months notice at work. This will be the first cancellation, will they accept to change the appointment for that long in advance?

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  • bro58
6 years 11 months ago - 6 years 11 months ago #186162 by bro58
Replied by bro58 on topic PIP ASSESSMENT CANCELLATION

Tina R wrote: HI, my husband have been sent a PIP appointment with a healthcare professional. We need our son to take a day off work to take us there and he needs to give at least one months notice at work. This will be the first cancellation, will they accept to change the appointment for that long in advance


Hi TR,

When a PIP consultation is rearranged, they like to make the new appointment for no more than 3 weeks in advance, as they say that is the only forthcoming period that they can see on-screen.

However, you could explain that without your Son in attendance your husband cannot attend, explaining that he needs to give a month's notice for a day off to attend.

To give your Son more time, you could contact them to rearrange the day before the current appointment.

Ask them to confirm the new appointment in writing, and if possible covertly record the phone conversation.

As a back up, you could also e-mail the PIP Assessment Provider to confirm the conversation, so that you have a paper trail.

You could contact your PIP Assessment Provider (AP) (ATOS/Capita) by E-mail/Telephone :

Contact Capita.

Contact ATOS PIP (Top right of page)

If you are unsure who your PIP AP is, you can check : Here.

bro58
Last edit: 6 years 11 months ago by bro58.

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