As a jobcentre adviser, I got ‘brownie points’ for cruelty
- Category: Latest news
- Created: Wednesday, 04 February 2015 12:02
Former jobcentre adviser Angela Neville has written a play to expose the harsh reality of the benefits sanctions regime.
Angela Neville, 48, is describing events she witnessed as a special adviser in a jobcentre that prompted her to write a play about her experiences.
“We were given lists of customers to call immediately and get them on to the Work Programme,” she recalls. “I said, ‘I’m sorry this can’t happen, this man is in hospital.’ I was told [by my boss]: ‘No, you’ve got to phone him and you’ve got to put this to him and he may be sanctioned.’ I said I’m not doing it.”
Neville worked as an adviser in Braintree jobcentre, Essex, for four years and has written a play with two collaborators, her friends Angela Howard and Jackie Howard, both of whom have helped advocate for unemployed people who were threatened with benefit sanctions by jobcentre staff.
The title of the play, Can This be England? is an allusion to the disbelief that she and the others feel at how people on benefits are being treated, she says. And she unashamedly describes the play, in which she also acts, as a “dramatic consciousness-raising exercise”.
Can This be England? deals with the quagmire that awaits people caught in the welfare system. Scenes are set in jobcentres and in characters’ homes addressing some of what Neville calls the “everyday absurdity” of what occurs, such as when people with disabilities and fluctuating health conditions are wrongly declared “fit for work” inflicting additional suffering in the process. It also examines the dilemmas faced by staff in jobcentres, many of whom Neville believes feel stripped of any power to do good and are crumbling under the strain as managers enforce new rules.