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PIP assessment centres

Sunderland - Collima Avenue

Sunderland Enterprise Park
Unit 3D
Collima Avenue

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre?

Please post in the comments section below if you can.

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


#1 Summerbeth 2016-01-13 19:28
This centre is just a couple of miles from my home, so I was very pleased I didn't have to travel far. We travelled by car, and there was a small car park attached, with disabled spaces by the door. I don't know about bus services there, but the nearest train station is about 3 miles away. The only complaint I would have about the centre is that it is very poorly sign posted and we drove past it a few times - the satnav said we were there but there was no centre to be seen. Eventually we pulled up a little road and spotted it tucked away in the corner, but we were a minute or two late for the appointment, and the fear of not arriving in time, and the appointment being cancelled, was very stressful. A sign at the turn off would have made all the difference.

We were lucky to get a disabled spot by the door, so it was literally about 3 yards to the building. Once inside it was a very short walk to the ground floor reception desk, where my details were taken, then we were asked to take a seat, literally in front of the reception desk, so no walking necessary there. My assessor came out five minutes later and took us into a room off the reception area - again just 3-4 yards walk. I didn't take my wheelchair, but from what I remember, the access would be fine for one.

I didn't use any of the facilities at the centre, so can't comment on them, but there was a very calm, quiet atmosphere, the staff were all extremely welcoming and pleasant, and it wasn't anywhere near the dreadful experience I was imagining.

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