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PIP assessment centres

Plymouth - William Prance Road

Physioworld Rhin House
Plymouth IMT Park
24 William Prance Road
Plymouth
PL6 5WR

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.

Comments  

#2 gillbt 2016-02-26 19:56
Yes it will be a long walk from the main road, but it is easy to view and find as long as you keep to directions. I was not able to park outside directly, but there is a lot of parking space, but you have to be careful,, as some parking spaces are designated to others. The doors are extremely stiff. I had difficulty also in opening the doors. I could not get in the main door, I buzzed and supposedly let in, but was not told which way to open the door. I had to buzz again and was told to pull. I found the receptionist very aloof and unfriendly, considering it is a very nervous experience, a smile costs nothing! I arrived 15 minutes early, and waited around 10 minutes past my appointment time. Waiting area left on going inside the front door, but also a very stiff door on getting in there, so really hard for those in wheelchairs.
#1 Anna Farish 2016-02-11 22:13
Buses run locally - but there will be a considerable walk to find the office within an office industrial estate.
I was able to park right beside entrance - 10 feet away in a disabled bay.
Doors are stiff (new building??) - will cause issues if in a wheelchair.
Office I went to was ground floor, toilets were available (not used so cannot comment)
Cold water bottle vending in waiting room. Seats totally uncomfortable. Arrived 10 mins before appt - kept waiting 25 mins after time due. No apology offered.

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