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Phonecall from the DLA

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6 years 10 months ago #188558 by Teri
Phonecall from the DLA was created by Teri
Hi, can anyone offer advice? I have sent in a child dla mandatory reconsideration letter 3 weeks ago. I got a voicemail today from the child dla centre saying they will call tomorrow morning. I didn't put my tel number on the form/letter, but probably did on a previous application years ago. I am not very good on the telephone, and was wondering if I should take the call as I read elsewhere it's best not to speak to decision makers over the phone?

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6 years 10 months ago #188560 by Gordon
Replied by Gordon on topic Phonecall from the DLA
Teri

It may be to your advantage to take the call, providing you are able to do so, the DWP may trying to get additional information in regard your child's MR which may allow them to make an award.

If you don't take the award then they may have to make a Decision on the MR based on what they have in front of them.

They will write to you with their Decision.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 10 months ago #188562 by Teri
Replied by Teri on topic Phonecall from the DLA
Thank you for your reply and advice. I just worry in case I don't present my case well or they are negative. I will give it some thought.

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6 years 10 months ago #188848 by Teri
Replied by Teri on topic Phonecall from the DLA
The decision maker rang me re dla mandatory reconsideration on wednesday morning. She was curt and unpleasant. Everything she asked me ended up in the decision she sent me a few days later as reasons not to change decision. In the future, I will not talk to a dwp decision maker over the phone again as she stitched me up!

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