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Atos won't provide home visit (PIP)

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6 years 10 months ago #188883 by Peter Parker
Atos won't provide home visit (PIP) was created by Peter Parker
I received a letter to attend a PIP assessment and contacted Atos to request a home visit. After a few days of their computer systems being down, I eventually managed to speak to them. I was told unless I am totally housebound then I will not be eligible for a home visit. Is this a recent development as I know of quite a few people that have had home visits? I am very stressed as it is and know that like with my ESA I will have to go through the mill and do a mandatory reconsideration and tribunal appeal despite documented proof from medical experts.

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6 years 10 months ago #188913 by Gordon
Replied by Gordon on topic Atos won't provide home visit (PIP)
Peter

No it's just the rubbish that their call centre staff spout when asked about a home assessment, however, you will need your GP to write to ATOS explaining why you cannot attend at their offices to have a change of one.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 10 months ago #188916 by Peter Parker
Replied by Peter Parker on topic Atos won't provide home visit (PIP)
Thank you Gordon. I will contact my GP.

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6 years 10 months ago #189010 by Peter Parker
Replied by Peter Parker on topic Atos won't provide home visit (PIP)
I contacted my GP and he refused to provide me with a letter suggesting a home visit from Atos. I am lost now, considering ringing Maudsley Hospital to see if they can help, but no idea how to go about that.

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6 years 10 months ago #189012 by Peter Parker
Replied by Peter Parker on topic Atos won't provide home visit (PIP)
Called Atos to rearrange date for pip assessment so I can bring my mum with me and they said it cannot be done and I would have to be referred back to DWP which would affect my dla. Just a wonderful day really coupled with being kept up all night until 8am by partying neighbour from hell!

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6 years 10 months ago #189013 by Gordon
Replied by Gordon on topic Atos won't provide home visit (PIP)

Peter Parker wrote: I contacted my GP and he refused to provide me with a letter suggesting a home visit from Atos. I am lost now, considering ringing Maudsley Hospital to see if they can help, but no idea how to go about that.


Did your GP say why?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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