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ESA50 form

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6 years 9 months ago #189849 by Alex
ESA50 form was created by Alex
Hello
My ESA50 form has been lost by Maximus again, this happened last year. Had to re-do it all and send it to the job centre and Maximus have finally received the form.

So the wait now begins. Will I remain in Support Group ESA? PIP recently been extended for 4 years so fingers cross.

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6 years 9 months ago #189866 by Gordon
Replied by Gordon on topic ESA50 form
Alex

Have Maximus accepted that that have received the ESA50 and then lost it or are they saying that they never received it?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 9 months ago #189879 by Alex
Replied by Alex on topic ESA50 form

Gordon wrote: Alex

Have Maximus accepted that that have received the ESA50 and then lost it or are they saying that they never received it?

Gordon


Hi Gordon,

They're saying they never received it like last year even though I have proof of postage and I got a call from DWP to say they can see proof of postage on the system and that is has been logged - the lady say Maximus and DWP always scan in the envelope / proof of postage.
So annoying. Had to spend a whole evening after her advice downloading the form and filling it in again and taking it to the job centre.

I would complain but I've already got a complaint in about PIP and at least they received it. Their post handling site at Maximus needs looking into. Apparently it goes to a 3rd party sorting office and then on to themselves.
The following user(s) said Thank You: Gordon

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6 years 8 months ago #192451 by Alex
Replied by Alex on topic ESA50 form

Alex wrote:

Gordon wrote: Alex

Have Maximus accepted that that have received the ESA50 and then lost it or are they saying that they never received it?

Gordon


No face to face required. 18 months ESA. Thank you for your help. Apart from the admin problems I am very lucky and pleased with 18 months ESA and 4 years PIP.
Hi Gordon,

They're saying they never received it like last year even though I have proof of postage and I got a call from DWP to say they can see proof of postage on the system and that is has been logged - the lady say Maximus and DWP always scan in the envelope / proof of postage.
So annoying. Had to spend a whole evening after her advice downloading the form and filling it in again and taking it to the job centre.

I would complain but I've already got a complaint in about PIP and at least they received it. Their post handling site at Maximus needs looking into. Apparently it goes to a 3rd party sorting office and then on to themselves.

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6 years 8 months ago #192459 by Gordon
Replied by Gordon on topic ESA50 form
Alex

Congratulations on the awards, well done.

Gordon

tags: @RESULT @ESA @PIP

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Alex

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