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HELP PLEASE Mum suicidal!!

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6 years 9 months ago #189871 by Fibrofighter
HELP PLEASE Mum suicidal!! was created by Fibrofighter
I'm writing on behalf of my mother,we really need some help,mums went fromFull DLA indefinitly with mobility car to NOTHING!!I am mums carer,I was told on phone that mums ff assessment was 14th march(told me they would send a letter out No Letter Arrived)I booked the day off work to be their as mums housebound/Bedbound,(we just got the car to get her out the house)well no one turned up,I tried calling,finally getting through they said someone would call me back,no one did then mum gets a letter telling her"her dla has been stopped and she doesn't qualify for pip because the assessor didn't get an answer at mums door on the 15th March and I was to fill in form with "Good Enough Reason"I phoned them& sent the letter in explaining & they wrote and said "the reason isn't good enough"dla stopped.no pip&motability would be intouch about collecting the car!&i called them,they told me to put in writing for a Manditory Reconcidaration&send in within 1 month of date on letter with as much Medical Evidence as I can get,so got mums medical records from G.P.I bought printer&started copying 1000's of pages,it hasn't even been a full week since she got the letter when another letter has arrived saying"they have looked at mums claim for pip&been unable to change the original decision"&that she has 1month to appeal!!!This is a total nitemare!!!I really have no clue what to do??i am mums only carer,I work full time&have my little sister to look after too,I have to fight this for my mum as she isn't fit enough to do it,I am so worried about mum she said she is better off not here!can anyone please help?kayleigh

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6 years 9 months ago #189911 by Gordon
Replied by Gordon on topic HELP PLEASE Mum suicidal!!
Welcome to the forum, you might want to have a look at the following FAQ which explain where everything is

Welcome to Benefits and Work

In case you are not aware, your real name appears to be showing in the forum, if you want to change this then follow the instructions in the following FAQ

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Your mother's claim has be closed because she was considered to have failed to attend, so don't worry about collecting medical evidence at the moment as this will not be considered as part of the MR.

She has two choices going forward;

She can pursue an appeal to have the failure to attend overturned, or

She can make a new claim for PIP, there is no waiting period.

I'm afraid neither will result in any payments until a Decision is made.

An appeal will solely about the failure to attend, it will not consider whether an award should be made, you need to show that she was available on the day to have had the assessment.

Was this with Capita? We have had a spate of assessors failing to turn up for a home assessment recently.

Did you keep any records of the phone calls that you made to Assessment Provider?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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