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New applicant not received any money yet

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6 years 9 months ago #191845 by Jammacat
I gave my bank details and was told a payment would be made on receipt of my sick notes. I sent them 3 weeks ago and still have had no money and no acknowledgement of receipt. I cant get through on the helpline as it is busy and says call back later I have tried several times.
When I made my initial call I gave my bank details over the phone. I havent completed the esa 50 yet but 4 weeks isnt going to be enough time for me as I am quite disabled and unable to sit comfortably at all. I also thought I can get a letter from my gp although I do have consultant reports.
When should the money come through?

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6 years 9 months ago #191868 by Gordon
Replied by Gordon on topic New applicant not received any money yet
Jammacat

I would have expected your ESA to be in payment by now so I'm afraid you need to phone the DWP again.

Either phone very early, the lines open at 8am or stay on the phone, hanging up and re-calling will just cost you more money.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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