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ESA50
- Caracal
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6 years 5 months ago #199648 by Caracal
Replied by Caracal on topic ESA50
I received a date for a medical, which was subsequently postponed, reinstated, postponed. I telephoned for clarification, and was told that it was cancelled and awaiting further information.
Over a week ago, I received a letter from Jobcentreplus, saying they have looked at my claim again, because I have been placed in the Support Group, (which I was already in). And from ..Sept. payment will be £109.65. On the second page it says if I do not agree, then to contact them within a month of letter date.
At first I thought great, I've got the ESA but then I wasn't so sure and decided to wait for possible further info from DWP, but nothing to date.
Does this mean that my ESA has been successful without a medical, or it is just a standard letter? Surely I should receive a letter from the DWP and computer printout like last time?
I tried to phone the JC but put on hold for 15 mins and gave up. I know they can take a long time to answer. Which is best to phone next, JCP, DWP or Maximus?
Thanks for your help.
Over a week ago, I received a letter from Jobcentreplus, saying they have looked at my claim again, because I have been placed in the Support Group, (which I was already in). And from ..Sept. payment will be £109.65. On the second page it says if I do not agree, then to contact them within a month of letter date.
At first I thought great, I've got the ESA but then I wasn't so sure and decided to wait for possible further info from DWP, but nothing to date.
Does this mean that my ESA has been successful without a medical, or it is just a standard letter? Surely I should receive a letter from the DWP and computer printout like last time?
I tried to phone the JC but put on hold for 15 mins and gave up. I know they can take a long time to answer. Which is best to phone next, JCP, DWP or Maximus?
Thanks for your help.
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6 years 5 months ago #199652 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic ESA50
Caracal
It could be a Decision Letter but it sounds far more like the annual Entitlement Letter which the DWP have had to re-issue this year as the original was so badly worded.
I'm afraid the only way you will know is by contacting the DWP, try ring at 8am as the queues are usually shorter, but you have to hold on, ringing again just puts you back at the end of the queue again.
Gordon
It could be a Decision Letter but it sounds far more like the annual Entitlement Letter which the DWP have had to re-issue this year as the original was so badly worded.
I'm afraid the only way you will know is by contacting the DWP, try ring at 8am as the queues are usually shorter, but you have to hold on, ringing again just puts you back at the end of the queue again.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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