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TOPIC: Face to face assessment risk to health

Face to face assessment risk to health 1 month 4 weeks ago #196105

I am very concerned that even a home face to face assessment for transfer from DLA to PIP will be a risk to my health, and after talking to my partner on the phone Capita said they would consider doing solely a paper review if I sent them a letter from my GP confirming she felt I was at risk. I did this but after a few months wait have been sent another appointment for a home face to face assessment. Can anyone tell me where I stand now? My application form was filled in very comprehensively with many support letters so I should qualify for both higher rates. I am in ESA Support Group and have received DLA since 2002.

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Face to face assessment risk to health 1 month 4 weeks ago #196130

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Wendy wrote: I am very concerned that even a home face to face assessment for transfer from DLA to PIP will be a risk to my health, and after talking to my partner on the phone Capita said they would consider doing solely a paper review if I sent them a letter from my GP confirming she felt I was at risk. I did this but after a few months wait have been sent another appointment for a home face to face assessment. Can anyone tell me where I stand now? My application form was filled in very comprehensively with many support letters so I should qualify for both higher rates. I am in ESA Support Group and have received DLA since 2002.


You need to contact the Assessment Provider to see why they have not gone ahead with a Paper Based Review.

Gordon

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Nothing on this board constitutes legal advice - always consult a professional about specific problems

Face to face assessment risk to health 1 month 4 weeks ago #196231

Thanks Gordon, I will get my partner to ring Capita next week to ask what has happened but I fear they will say they have decided I need to have a face to face nonetheless (I was put in ESA support group without the need for a face to face assessment so not sure why this is different?.
I am very anxious about having been given an appointment for a home assessment and my CFS/ME symptoms have been very bad since I received the letter yesterday, so may I ask you a further questions which may help alleviate my symptoms over the bank holiday? If they do insist on me having a home assessment what happens if I am not able to answer all of the questions due to my fatigue/brain fog/anxiety/possible panic attacks? Will not being able to answer all the questions affect my chances of getting a good award? How much weight is placed upon the face to face assessment as opposed to the filled in questionnaire? I am confident that following the guidance given on this website my questionnaire is filled in very well. I may be able to push myself to answer all the questions but this may result in a deterioration in my health needing several weeks recovery time, so I am unsure whether to do this or not. Can you also tell me how long the assessment takes and if I will be allowed to take a break? And will the HP be able to view my questionnaire during the home assessment? It says in your guide that they cannot access PIPAT during a home assessment.
Thanks so much for your help

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Face to face assessment risk to health 1 month 4 weeks ago #196232

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Wendy

If you can't answer the questions then you can't, I would encourage you not to worry about things that you cannot control, I know it's easier said than done, but it's worth the effort.

If you can't answer a question then just explain why you cannot, if memory is one of the things that limits your ability to complete the PIP activities, then it's confirmation that you have problems in this area.

I'm unsure whether the assessor has access to your report on their laptop or not, this section of the guide was written when PIP was first implemented and the facilities available to an assessor may have been updated. However, they are unlikely to be referring to it during the assessment as they follow a script, it is after the assessment when they are writing up their report that they will look at your form.

Assessments are usually about an hour, the assessor won't be keen on taking a break as they may have other appointments.

Gordon

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Face to face assessment risk to health 1 month 4 weeks ago #196235

Thanks Gordon, that's very helpful. Its sounds like, if I do have to have the home assessment, its in my interest to answer all the questions if I can, even if this results in a worsening of my condition afterwards. Do you know to what degree it will be detrimental to my outcome if I don't answer all the questions? Do you know of other people who have not managed to answer all the question, for example due to severe CFS/ME, but have still received the full awards based on their paper questionnaires? Do you know of people who have been allowed to have just a paper based review for reasons similar to mine (ie risk to health) and who have been successful in receiving higher level award? I am just trying to work out if its worth trying to push again for a solely paper based review or if actually this is not ultimately in my best interests. I am also trying to work out how much to try to push through my symptoms during the assessment so that I can complete the questions, even if it at the expense of my health. From the points system, I should qualify easily for both higher levels and I want to make sure I get this if possible.

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Face to face assessment risk to health 1 month 3 weeks ago #196236

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Wendy

There's no information available about how answering the assessors questions or not translates into an award, just do your best.

It's still possible that a PBR will be done, you'll have to see what they say when your partner rings next week, but if they say no then I think you will have to resign yourself to attending.

Gordon

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