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DWP have not received Medical Certificate

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6 years 4 months ago #201393 by ka
Hi,

I made my claim for ESA on Friday 10th November. On Wednesday 15th November I posted my sick notes to DWP's free post address. Today I received a letter from DWP dated 14th November saying my sick note is about to expire and I will need to get a new sick note to them by TODAY (17th November). They said otherwise my payments may be stopped/suspended.

It seems to be that DWP have not given adequate time for them to receive and process my sick note. I called them up today explaining this. They asked for the dates of my new sick note which I duly gave. They then said they have updated this on the system. Then, however, the system crashed, so I cannot be sure this has actually been done.

My friend whom works for an MP told me to get in touch with my local MP as they have special numbers to DWP regional managers. I spoke to one of my MP's caseworkers and she said she would contact them about my issue. However she said it can take 1-2 weeks for a response.

I am really concerned my claim will be stopped or suspended. I have asked for duplicate sick notes from my GP surgery but as my GP only works Mondays and Tuesdays I cannot get them until Monday at the earliest. I really do not know what more I can do, but again, I think DWP are being heavy handed and are not giving me enough time. What can I do?

Any help or advice you can give would be appreciated. Maybe I should call them back a bit later and see if they can access my claim?

Thanks,

ka

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6 years 4 months ago #201397 by Gordon
Replied by Gordon on topic DWP have not received Medical Certificate
Ka

You can't do anything more until you know what is on the DWP computer system for your next Fit Note date, so I'm afraid you will have to ring them for an update.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 4 months ago #201417 by Bamboozal
Replied by Bamboozal on topic DWP have not received Medical Certificate
Same thing happened with my hubby, he started his claim 23rd oct, they text when they receive ur fit note, it can take up to a week or so for them to get it but they told me it can take up to 9 days.

Bam

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