DWP have today written to me with the application form I went over with them on the phone to make my claim on 10/11/17.
On the accompanying letter it says I need to phone them by 10/12/17 with more information concerning: 1) Other Benefits 2) Tax Is this normal? I don’t really understand what they want to know.
In another part of the letter they are also asking for me to return to them in a free post envelope: 1) Medical certificates - I have sent these separately. 2) SSP1 form - I took this to JCP and handed it in so they already have this. 3) Bank statement less than 1 month old It is the latter item that concerns me. I’ve never provided this information on previous claims. Is this normal?
I am really struggling with this process and find it quite invasive but I guess I have to go along with it.
Anything you can help with or let me know what to expect on the phone with them would be appreciated.
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