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6 years 4 months ago #202806 by kim
esa was created by kim
I have just got a letter today from Housing benefit saying it is suspended as I am no longer entitled to my ESA...letter dated the 6th December...I had some issues with my Occupational Pension which I have had from 1996 and was on Incapacity Benefit...I had phoned them and I missed my call back but they left a voice mail saying all was fine as my pension was 1996 but could I send in a copy of the pension for their records which I did..I have heard nothing from them just Housing Benefit...I am trying to get through to them..very worried...it this normal that you are not told by DWP that you are no longer getting anything..very confused..plus my call back was on the 6th to say all is well the same date as my housing benefit letter..any advice please would be welcome

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6 years 4 months ago #202807 by Gordon
Replied by Gordon on topic esa
Kim

My guess is that the DWP suspended payment of your ESA until the matter was resolved, this would have been notified to your Local Authority and has caused the suspension of your Housing Benefit.

First of all, contact your LA, they may re-instate your HB based on what you have now been told by the DWP, but if not ask to make a zero income claim for HB until they receive notification from the DWP that your ESA has been put back into payment.

I would also contact the DWP again to confirm that your ESA will be restarted and when.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 4 months ago #202808 by kim
Replied by kim on topic esa
Thank you I did get through and I am waiting for another call back as this person could not tell me why it was suspended when a voicemail from them on Wed the 6th said it was fine. Will contact the Housing Benefit team and wait for the phone call..so stressful...thank you for the advice

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