× Members

Christmas Bonus

More
6 years 3 months ago #203532 by wolfchile
Christmas Bonus was created by wolfchile
I have not been getting a Christmas bonus for years. I complained and was told the records had been archived. I contacted my MP office and eventually got some years back but I am in same position this year. I never get. Letter to say they are going to pay it and the staff in call centre are very aggressive plus it took me an hour and a half to get through. Just told me if I am going to get it it might be paid at end of January but unlike others I never get a letter. Plus it us hard to work out as ESA amount keeps changing with no explanation. They hadn't paid me for years and even though I managed to get some it back its same again this year.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
6 years 3 months ago #203543 by Gordon
Replied by Gordon on topic Christmas Bonus
wolfchile

It may take a while to be include in your ESA, there is a lead time for changes to your fortnightly ESA to be included, so it's possible that it was too late for the next payment and you will have to wait for the following one.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
6 years 3 months ago #203559 by sally-jane
Replied by sally-jane on topic Christmas Bonus
I too have had problems with receiving the £10 Xmas bonus !!! for years and the same with winter fuel payment for length of time being too cold.
I have noticed that despite being on IB/ESA Contribution based with no IR and with no breaks since 1997 I have only once received a £10 Xmas bonus and only once a winter warm extra payment cos the weather was cold for a longer period.
Discussed with DWP 3 years ago and they said it is really both only for those with an IR topup, could not be bothered to contradict them as I was worried despite being told to the contrary it might spur them to do another form filling exercise!!!

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserjimmckChris
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.