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can you change a venue for an esa assessment

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6 years 2 months ago #204304 by sylvia foley
can you change a venue for an esa assessment was created by sylvia foley
My daughter has mental health issues and has been seen a date for a face to face assessment miles away can she change by request the venue at the moment she is in the support group

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6 years 2 months ago #204334 by gillyk59
Replied by gillyk59 on topic can you change a venue for an esa assessment
Hello Sylvia,

Appointments are computer generated. However it is possible to ring and change the appointment and venue but you can only do this once. It is best to rearrange the appointment whilst on the phone as if they send you one and it is not convenient you have no alternative but to go because non attendance will result in closure of your daughter's claim.

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