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esa support group f2f - misleading questions

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6 years 2 months ago #204749 by belarion
Dear Gordon,

I'm currently in the ESA support group for a mental health condition and just had my f2f
at last this wee,k after it had previously being cancelled (see earlier thread...).

Something that concerned me during the interview - which I had not experienced in previous
f2f's - was that the interviewer seemed to be pushing quite misleading or "leading" questions in the course of it.

For example: relating to ' How you travelled to the interview ', this is quite standard of course, and I answered ' I was driven here by a family member ' - which was the case. Then after this was ascertained, I was pushed to answer how I would travel there if said family member was not available, then if I came in a taxi - whether I would come in it alone? etc etc.

I answered that that scenario was purely hypothetical, as I did not and would not do this, but was further pushed into answering that if there was no other alternative in terms of being able to attend I would have to do this.

It seemed the style/ manner of asking questions like the above was designed specifically to make me contradict the evidence I had given in the ESA50 form.

This was the case in at least a couple of other questions they asked.

The interviewer was relatively pleasant and professional otherwise.

The above quite concerns me, and seems dishonest and misleading - though that's
hardly a surprising and not without precedent, even if I have not been on the end of it before.

I have the interview recorded, and the interviewer's full name and details
which I obtained.

Hope you can give some advice and feedback on this based on your experience ?

Thank you for your time in this,
any advice will be strongly appreciated

Kind regards - V.

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6 years 2 months ago #204766 by Gordon
Verlaine

The ESA assessment is controlled by a computer programme with the assessor having to select from a range of options for each question that they ask, the options often force the assessor to push the claimant in a particular direction for an answer that they can record. Of course it is also the case that the assessor may do this for other reasons as well.

ESA Decision usually take 2-4 weeks.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: belarion

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6 years 2 months ago #204771 by belarion
Replied by belarion on topic esa support group f2f - misleading questions
Thank you for responding Gordon.

It may be the case that I'm over analysing the situation there.
I will call for a copy of the report after the weekend anyhow...

"The ESA assessment is controlled by a computer programme with the assessor having to select from a range of options for each question that they ask, the options often force the assessor to push the claimant in a particular direction for an answer that they can record."

= yes, I was aware of this from reading all your guides of course.

The assessor seemed to be actually 'typing a report' in response to these questions, rather than
'box-ticking' which seemed atypical.

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6 years 2 months ago #204774 by Gordon

Verlaine wrote: The assessor seemed to be actually 'typing a report' in response to these questions, rather than
'box-ticking' which seemed atypical.


The assessment is about collecting information but they will be doing this with the constraints of the computer program in mind.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: belarion

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6 years 2 months ago #204900 by belarion
Replied by belarion on topic esa support group f2f - misleading questions
Dear Gordon,

I'd just like to ask one other piece of advice on this.

Would it actually be a good idea for me to call the DWP number now (before a decision is received) and request a copy of the ESA85 medical report from the above assessment?

Just checking this as I'm not sure whether this is only applicable after a decision or not (?)

best wishes, V.

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6 years 2 months ago #204916 by Gordon
Verlaine

There's no reason why you cannot request the report now, however, our experience for ESA is that the DWP will not release the report until a Decision has been made.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: belarion

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