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Esa50 system error :(

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6 years 2 months ago #206154 by Lpen80
Esa50 system error :( was created by Lpen80
So in received my ESA support group CB award in September / October 2013 for 36 months . Luckily I had a good experience with my medical and the lady said I shouldn’t have even been called in due to the overwhelming amount of paperwork backing up my claim . I rang mid 2016 to ask about my renewal and was told it had been extended until September 2018 . Great news ! .. approx 2 weeks ago I received my anual uprating letter , due to the wording I rang to see if I needed to do anything “ no everything’s fine , your due to have your reasssesment in September but if you haven’t heard by mid October call us back “ . I was due my next payment Monday just gone , I woke up to find no money in the bank so rang the dwp dead on 8am , I was told there had been a system error last week and my claim had to be manually put back on the system last Friday , he said it happens a lot and I certainly wasn’t the only person in this situation . The man told me they had issued a same day payment and I would have my money by midnight . Today the mail came and to my surprise was my ESA50 , shocked to say the least and panicking a bit as I’m recovering from surgery . I rang them again and was told because there was so much paperwork to put the on system that it was basically easier to get a new claim / renewal in . I was told I’d need a medical , I did question how he knew this without the esa50 first And he said because you’ve not had one for so long !! I’ve got until the 8 March to get the paperwork back to them .another few months of hell ahead no doubt :(

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6 years 2 months ago #206155 by Gordon
Replied by Gordon on topic Esa50 system error :(
Lpen

I'm afraid the reassessment date is an administrative date only and does not form part of the Decision, so the DWP can in fact re-assess an ESA claimant at any time after three months have elapsed since the last Decision.

Please make sure that you use the latest ESA claim guides, whilst I don't believe that the Descriptors and Regulations have been updated there have been considerable changes to the DWP guidance.

www.benefitsandwork.co.uk/help-for-claimants/esa1

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 2 months ago #206156 by Lpen80
Replied by Lpen80 on topic Esa50 system error :(
Many thanks Gordon . The first thing I did when I got the form was re subscribe to your page so I could read through the guidelines . I’ve completed about 80% of the form but I’m going to get t finished tomorrow and read everything back carefully . I’ve got quite a bit of new paperwork to send them too . Will keep you posted :)
The following user(s) said Thank You: Gordon

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6 years 2 months ago #206234 by Lpen80
Replied by Lpen80 on topic Esa50 system error :(
Gordon , should I include in my supporting documents previous letters of support from my gp over the years ? And the one she did confirming my anxiety and depression for my pip MR ? I’ve managed to get a copy of referral my gp did to my new hip and spinal surgeon that she did in November . This backs up that my conditions have not improved and my mobility has worsened .

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6 years 2 months ago #206252 by Gordon
Replied by Gordon on topic Esa50 system error :(

Lpen80 wrote: Gordon , should I include in my supporting documents previous letters of support from my gp over the years ? And the one she did confirming my anxiety and depression for my pip MR ? I’ve managed to get a copy of referral my gp did to my new hip and spinal surgeon that she did in November . This backs up that my conditions have not improved and my mobility has worsened .


You should consider including anything that you believe supports your claim, but don't go mad and include everything, ask yourself a question first, how does this help me score points.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Lpen80

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