The ESA people are separate from the JC+ staff, they will not have any idea of the issues you have had while claiming JSA.
Wait and see if you receive an appointment for a WFI and then contact the advisor to see if they will defer the appointment of carry it our over the phone.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.