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TOPIC: ESA PIP DLA Benefits

ESA PIP DLA Benefits 3 months 3 weeks ago #207584

With the ever sneaky ways of not taking the correct info from people claiming benefits. I was wondering if it's allowed to record these interviews with a Dictaphone, or something similar? I think it would help stop these Benefit interviewers bending the truth.

ESA PIP DLA Benefits 3 months 3 weeks ago #207611

Sugarplum-Mum wrote: With the ever sneaky ways of not taking the correct info from people claiming benefits. I was wondering if it's allowed to record these interviews with a Dictaphone, or something similar? I think it would help stop these Benefit interviewers bending the truth.


For ESA assessments, the Assessment Provider can record the interview on request.

For PIP the claimant must request permission to record and provide the equipment to do it. They need to be able to make two simultaneous recording direct to CD or tape. Digital recording is not allowed.

Gordon
The following user(s) said Thank You: Sugarplum-Mum

ESA PIP DLA Benefits 3 months 3 weeks ago #207630

Thank you for your swift reply. Does the same apply to them supplying hard copies of the notes, & reports & statements to the claimant at the time of the interview so nothing can be added or removed afterwards?

ESA PIP DLA Benefits 3 months 3 weeks ago #207642

Sugarplum-Mum wrote: Thank you for your swift reply. Does the same apply to them supplying hard copies of the notes, & reports & statements to the claimant at the time of the interview so nothing can be added or removed afterwards?


I'm afraid they don't and won't do this.

Gordon

ESA PIP DLA Benefits 3 months 2 weeks ago #207667

Thanks, that's what I thought. I'm sure this is against human rights if nothing else. It's very biased against the claimants isn't it.
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