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Telephone Claim for PIP

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6 years 1 week ago #209990 by Peawack
Telephone Claim for PIP was created by Peawack
Have had a letter saying my PIP will end on 1st July 2018, and if I want to claim again. I have been given a telephone number to 'ring to claim again'. Is this normal, and if so , will I be interrogated over the telephone ? It is just a matter of weeks before my last claim ends and this seems rushed. What information will I be expected to tell them over the 'phone? It does not sound as though they intend to send a claim form.

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6 years 1 week ago #210030 by Gordon
Replied by Gordon on topic Telephone Claim for PIP

Peter wrote: Have had a letter saying my PIP will end on 1st July 2018, and if I want to claim again. I have been given a telephone number to 'ring to claim again'. Is this normal, and if so , will I be interrogated over the telephone ? It is just a matter of weeks before my last claim ends and this seems rushed. What information will I be expected to tell them over the 'phone? It does not sound as though they intend to send a claim form.


Whilst the majority of PIP claims are reassessed a year in advance of the claim ending, some claimants with short awards (less than two years), or sometime where the Decision was the result of an appeal hearing, then the claimant is asked to re-apply.

Basically the process will be exactly the same as when you first applied for PIP, you phone up to start the claim and then you will be sent a PIP2 to complete.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 years 1 week ago #210050 by Peawack
Replied by Peawack on topic Telephone Claim for PIP
Gordon, Just to clarify, if it is the beginning of a new claim is there any significance in that they have left it so close to the end date of the existing award (1st July) ? The new claim is bound to overrun that date.

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6 years 1 week ago #210052 by Gordon
Replied by Gordon on topic Telephone Claim for PIP

Peter wrote: Gordon, Just to clarify, if it is the beginning of a new claim is there any significance in that they have left it so close to the end date of the existing award (1st July) ? The new claim is bound to overrun that date.


They've given you a standard 13 weeks, it should be possible to get a new Decision within this period, providing there are no delays in the process. As you would be making the claim before the end of your current one it will be taken as starting on the day after your current award ends, so if there is a break in payments then it should be minimal and covered by any new award.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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5 years 10 months ago #212638 by Peawack
Replied by Peawack on topic Telephone Claim for PIP
Managed to get the claim form sent back despite the short amount of time given. Because of the nature of the claim there was substantial amount of evidence to consider, but we have received today, just 12days later, an appointment for a face-to-face assessment. Astonishingly, that gives me a Saturday appointment at 8.30am and with only 4days notice ! Is this even within the rules ?
The claim form asked if I would be bringing along a 'friend', to which I replied, 'yes' and it might be someone from the CAB. Could this be the reason we have a weekend appointment, so early in the day, I wonder ?
Is there anyone familiar with their Birkenhead venue ? Another reason I think there is a little spite on the part of DWP, as we are in Crosby on the other side of the river Mersey !

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5 years 10 months ago #212657 by Gordon
Replied by Gordon on topic Telephone Claim for PIP
Peter

They are required to give claimants seven days written notice, however, this includes postage.

You can move the appointment once but then must attend the new or risk your claim being closed, so you could move it to a more suitable venue and time, if you do then make the new appointment while you are on the phone or you risk another difficult one being booked.

Don't read anything into the appointment being on a Saturday, some areas even work on Sundays.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Peawack

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