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DLA to PIP

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5 years 8 months ago #214457 by Gordon
Replied by Gordon on topic DLA to PIP
JBM

I would not rush to close her claim, it could do more harm than good and reclaiming will likely be far more stressful than a reassessment.

I think the duplicate letter is just a mistake but there is no reason why they cannot contact more than one contact.

It's not impossible that they will contact somebody that they have on file but I would be surprised if this was anybody other than the GP. beyond this it will be those named on the PIP2.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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5 years 8 months ago #214677 by Hollyharvey
Replied by Hollyharvey on topic DLA to PIP
Hello, JBM's brother again. Just thought I would post an update.

JBM had a letter come today, dated the day after I spoke to them on the phone and they agreed to see if it could be done as a paper based assessment for a home visit. So I assumed that they couldn't have contacted anyone who is treating her.

However, I was surprised when I spoke to them this morning that they had contacted her care coordinator and consultant psychiatrist. I don't know whether or not the consultant has replied, but the call handler put me on hold for 20 minutes again and came back and said that they had spoken to her care coordinator who confirmed that everyone who is treating her from the Mental Health Services come to her home because she can't get to them. The care handler said that she has refused to comment further saying that she has no knowledge of how her illnesses impact on her functional abilities. So she was no help then!

I got the impression that the consultant hasn't replied.

When I pushed I found out that they haven't contacted the GP which is ridiculous because we have put on the form that she sees him weekly and has for the past three years, and every couple of weeks or monthly for years before needing to see him weekly.

I've explained that he is the one who would be most help to them, and stressed again that the distress this is causing her at the moment is concerning enough that we are worried about the suicide risk. She was on the railway line and the police were involved twice this year and then she was detained under the mental health act in hospital, and that as we are so concerned about the impact of this on her that we think that it would be best for us to cancel the claim.

The call handler advised against this and said that they would put it forward again for a paper based assessment with the extra information I had provided about the frequency that she sees the GP and how she has only seen the consultant 8 times in two and a half years and the current care coordinator was allocated to JBM in January when the other one left, so she doesn't know her.

Meanwhile, they said that a home visit hasn't been booked, but that would have to still progress but if they do contact the GP hopefully that information will come in before a home visit and that may allow them to carry out a paper based assessment.

I am wondering if they contacted the consultant and care coordinator because they don't have to pay them a fee, but they do a GP.

She has physical health problems as well as mental health so it would have made more sense to contact the GP.

Do you think it is worth contacting her MP to see if he can raise this issue about the GP not being contacted?

I am at the point now, where I am sure that we will have to cancel the claim and give up on any idea of PIP either now or in the future because she can't cope with this. Like I'm sure many others cant. I am just worried that having pulled my sister back from the brink earlier this year we are back there and I don't think any amount of money is worth losing her.

This is worse than ESA. At least with ESA they have always contacted her GP and she is put into the support group under I thing Regulation 35?

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5 years 8 months ago #214684 by Gordon
Replied by Gordon on topic DLA to PIP
JBM

Yes involve her MP, they may be able to force through a Paper review.

Contacting your MP

Once again and only if your sister is not directly involved in this process and as a result her health is suffering, do not cancel her claim, you still have multiple options for resolving this matter in her favour.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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5 years 8 months ago #214686 by Hollyharvey
Replied by Hollyharvey on topic DLA to PIP
Thank you Gordon,

I will compose an email for the MP for where she lives right now and see if he is able to help.

I will update as soon as there is any further news/information.

Before we take any decision to close down the claim I will come back here for further advice.

Thank you for your help and advice.
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5 years 8 months ago #214889 by Hollyharvey
Replied by Hollyharvey on topic DLA to PIP
Update

JBM received a phone call this morning from her Care Coordinator who said that Independent Assessment Services had sent her a form to complete about how her mental health problems impact on her (we are guessing the standard form), and that she had completed it and it would be returned today. She said that she had repeated what she had said when they asked her a few weeks ago that JBM would be able to cope with a home assessment. So of course JBM was quite upset by this.

This afternoon I was at JBM's home and a woman who identified her as a Senior Healthcare Professional at Independent Assessment Services phoned to tell her she had spoken to JBM's GP this morning and that he had confirmed that it would cause JBM overwhelming distress to have to go through this process and that he had provided the other information that they needed to be able to complete a paper based assessment and that this would be written up today or tomorrow.

Then, we got an email from the MP who I contacted following your advice on Thursday, to say that he had yesterday spoken to the DWP who were looking into the matter and would let him know the outcome today.

So it looks like the MP came through for us. I have just spoken to his case worker and she is going to put it on hold until JBM gets a decision on the award in case we need further help.

I just hope that the form that the Care Coordinator completed today doesn't get to IAS until after the report is produced, but this is probably unlikely as it will no doubt be second class post.

Thank you for the advice re contacting the MP, I'm sure that is what has got us this far.

I will update when we have further information.

JBM's brother

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5 years 8 months ago #214897 by Gordon
Replied by Gordon on topic DLA to PIP
JBM

Very glad to hear that you have managed to get a PBR, well done.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Hollyharvey

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