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Serco Telephone number

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5 years 11 months ago #211558 by Edward
Serco Telephone number was created by Edward
Can anyone let me kow the official Serco phone number regarding SMI interview. Their overall nuber thay dont answer. My representative has spoke to them twice regarding the interview, the first person he spoke to said that we needed to book a time for the interview, the second said that we dont need to book a time for an interview and we can ring anytime. Regarding heir levele of competency which seems just about as bad as the dwp i really need to know which version is true as my representative has to tavel over 100 miles to take part in the interview because of my disability and inability to disuss business on the phone. i presume that they just want me to say that igive authority to act on my behalf, or could this be done by email. I have also emailed them but just like the dwp they do not reply to emails. many thanks John

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5 years 11 months ago #211568 by Gordon
Replied by Gordon on topic Serco Telephone number
John

There is only one number, it's on the letter from the DWP that you should have received notifying you of the change.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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5 years 11 months ago #211569 by Edward
Replied by Edward on topic Serco Telephone number
Unfortunately I can't seem to find that letter would you be able to posted on the forum or email or private message me with it please Gordon wonder how you got on with your similar situation whether you needed to book an appointment on that day could receive your call at any time thanks for your help

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5 years 11 months ago #211572 by Edward
Replied by Edward on topic Serco Telephone number
found the number now but as usal no ne awnsers

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5 years 11 months ago #211574 by Edward
Replied by Edward on topic Serco Telephone number
is there ab email adress available and do you have to book a call or not?

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5 years 11 months ago #211576 by Gordon
Replied by Gordon on topic Serco Telephone number

John42 wrote: is there ab email adress available and do you have to book a call or not?


I'm not aware of an email address, we had to book a call.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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