out of the blue forms

hello everyone its my first time asking the forum a question so i hope im in the right place,,my question is about a form that landed on my doormat today,,it was saying that i or my wife has asked them to let my wife be an appointee,saying i must fill this form in and return it then when i looked into it they dident seem to know what to say to me..the upshot is that if i sighn the form asking for my wife to take over my claim then i would get a visit to see if i need this help,,the thing is we never ever asked them for anything,,,when my wife phoned up she was on hold on one phone for an hour and a half,and on the other for the same just about,,,one person saying wemust not fill this form in untill they contact us next week,,,but then another lady told us our money my dla had been stopped,untill they recieve the form with the account we want the money to go into,,its all very confusing,,but what has raised the alarm bell is the fact that while we was on the phone the man who had come onto the phone re instated my claim for dla..and said he dident know if they had stoped my other benafits,,,so we was on the phone again for an hour untill 6 pm when they closed,,,how can a man on the swichboard re-instate my payments when they had been stopped,,maybey it was him who stopped them and dident expect a phone call from us so that we would have had our money stopped and we would have had an un sheduled visit to do a back door face to face..otherwise how could he reinstate my claim without asking anyone,,,,,has anyone else on here had any experieance of this underhand way of treatment????,,,,sorry its so long winded but im scared of loosing my money with all the storys i hear,,,i would be very gratefull for any help,,,,thank you all somuch,,,,john

thank you for your reply gordon i wont do anything yet untill i can speak to them,,,,agin this morning i got another letter addressed to my wife stating that she is power of atorney,,,,im really confused as to where this is stemming from,,,,,its all news to us,,,what should we do

thank you Gordon.im gonna wait but the more i think about it the madder i get,,about 2 weeks ago i got a letter asking me to swap my money for a car,,,,i carnt drive,iv heard they pay for driving lessons,:motability:,,,,but im not sure..anyway my point is they agree im on the dla becouse i need it but on the other hand i know they have no scrooples...im allready deppressed..i suffer from anxieaty panick attacks...i can hardly walk for the first 2/3 hours after getting up from yet another sleepless painfull night,,im not sure i can even go through the grueling to be honest,,,suicide thoughts are never really far away these days if i wrote a list of what is wrong with me and one of what iv been through i would be here all day,,,and you would be in tears,,,i will let you know how things are going then if i need help you will be up to date with the problem...thank you gordon again you people are miricals to us lot,for the work you do....we would be lost without you....john