Transfer from dla to pip

I completied form PIP1 on behalf on my husband over the phone. We requested to be contacted by letter. I was asked for a telephone number and whether we would like text messages to keep us up todate with the claim. I gave my daughters mobile phone number and explained that they could leave messages which our daughter would tell us. I explained that i could not guarantee that we would receive messages straight away. A message was sent informing us that they had appointments available in the area over the next 7 days and to call if available. Our daughter opened the message but forgot to tell us. The time limit has now run out and we dont know what to do. We did not receive a letter and i do not know if this will be classed as a refusal. Also does anyone know whether this is normal as we requested a home visit. This is my second attempt to post this so i apologise if it crops up twice. Thank you

Thank you gordon for your reply. I think i might sleep a little bettter tonight.