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Atos cancelling appointments Twice? (HP Sick?)

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5 years 7 months ago #216454 by Atebite

Gordon wrote:

Atebite wrote: Are there many cases from your experience, that a 'cancelled' Atos appointment, (Which atos cancelled themselves)

have cancelled because they have decided that the claimant doesn't need to come in for a F2F and they will be able to give them an award by just going through their form + evidence

Ie, they decide they have enough notes for a Paperbased assessment, so they cancel the appointment for the assessment.
....and will get back to the claimant in due course, in the future about this.

Have you had cases where this has happened, as a possibility ?


If they think that they can do a Paper Based Review based on the papers they have received then they will do this from the outset and won't book a face to face.

Gordon


I am asking if they think they can decide to do a paper based after Atos have actually cancelled the appointment (due to being overbooked, or no staff etc).

is that what you meant, even after Atos cancel, they can still decide to do a Paperbased if they feel the notes are suffice to do a paperbased assessment?

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5 years 7 months ago #216460 by Gordon

Atebite wrote: I am asking if they think they can decide to do a paper based after Atos have actually cancelled the appointment (due to being overbooked, or no staff etc).

is that what you meant, even after Atos cancel, they can still decide to do a Paperbased if they feel the notes are suffice to do a paperbased assessment?


The decision to do a PBR is made before the claimant is put forward for a face to face assessment.

A PBR will not be done because the Assessment Provide has scheduling issues in arranging a F2F.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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