× Members

Was aked to attend F2F PIP assessment twice?

More
5 years 7 months ago #216905 by KevinJ
I attended a face to face PIP assessment on 10/8/18. Today I received an identical letter saying I had to attend a F2F assessment on 28/8/18? The letter didn't explain that this was a second assessment. I assumed this was an admin error and called the service centre. I was left on hold for a while. The guy came back and said it wasn't an error despite already attending an assessment. He said the DWP didn't have enough information from the first assessment. Is this right? Can I be forced to attend a second assessment within a month? It's stressful enough attending these assessments. Can anyone help me?

Please Log in or Create an account to join the conversation.

More
5 years 7 months ago #216921 by Gordon
Kevin

I'm afraid your claim cannot progress until the Assessment Provider has been able to make a recommendation to the DWP about an award.

What I would do is make a complaint to the AP as this should not have happened.

Capita Complaints
www.capita-pip.co.uk/en/complaints.html

ATOS (IAS)
www.mypipassessment.co.uk/feedback/

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
5 years 7 months ago #216947 by KevinJ
Thanks Gordon. For what it's worth I'll make a complaint to ATOS. It was their mistake and I'm really uneasy about attending yet another assessment.

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserjimmckChris
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.