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Missed appointment

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5 years 7 months ago #216985 by Joy
Missed appointment was created by Joy
My daughter is claiming DLA and is being moved onto PIP. We were supposed to have been sent an appointment for a medical assessment which we did not receive. After calling the PIP team to find out the progress of her claim I was first told that a new appointment would be sent to us. The next thing was that we received a letter saying that her DLA was being stopped! I called them again and was told that a new appointment would not be issued but we would need a mandatory reconsideration and meanwhile DLA payments would be stopped.
There seems to be quite a lot involved in this; housing benefit, council tax benefit, road fund exemption as well as her ESA. Really worried!

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5 years 7 months ago #217016 by Gordon
Replied by Gordon on topic Missed appointment
Joy

The standard procedure where a claimant fails to attend without notifying the Assessment Provider in advance is for the file to be returned to the DWP.

They should have written to your daughter asking why she did not attend, did you receive a letter about this?

If the DWP do not believe there was Good Cause for not attending then they will close the PIP claim and as a consequence, the DLA claim four weeks later.


If this has happened then the only way to progress this is for you to request an MR.


Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Joy

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