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TOPIC: customer compliance visit

customer compliance visit 7 years 6 months ago #13017

  • dillydot
Received a letter saying i will be getting a visit from a compliance officer because they need to see me to update my details and review the info they hold on my claim,they say there may be changes i have not told them about?
What does this mean?

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Re:customer compliance visit 7 years 6 months ago #13019

This is quite routine it's often to check that you're getting the right amount of benefit, or that there hasn't been a change in your circumstances which could affect your benefit.

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