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Bizzarre call from DWP

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13 years 1 week ago #51569 by lulu
Bizzarre call from DWP was created by lulu
Hi everybody
this afternoon I got a call from 0208 511 3518. The lady said she was phoning on behalf of the work and DWP to see what my circumstances were. She then said "we already know you have 2 Bank Accounts and 2 Building Society Accounts. I only have one Bank Account to my nbame and have never had a Building Society Account ever, not ever. Then she saiid the last time we checked one of the Bank Accounts you had £15,000 in it last December. I have NO savings whatsoever and struggle to get from one week to the next. She said she could not tell me how my local Job Centre got my details but she would write and tell them it was wrong. She said the interview on phone would take 20 m ins but as I was anxious she would send me out a Form to complete and send back. She akso asked my my Current Babk Balance- 35 p I told her ! Surely this is not legal or is it ? Anybody else had same call ?

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13 years 1 week ago #51571 by s.jmoore@blueyonder.co.uk
Replied by s.jmoore@blueyonder.co.uk on topic Re:Bizzarre call from DWP
Thats very weird. Do you mind me asking what kind of benefit are you claiming? Is It a means tested one?

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  • Survivor
13 years 1 week ago #51574 by Survivor
Replied by Survivor on topic Re:Bizzarre call from DWP
Leaving aside whether this might have been a genuine call, I would urge people never to give out personal financial information on the telephone without being 100% sure of who is on the other end.

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  • originaldave
13 years 1 week ago #51577 by originaldave
Replied by originaldave on topic Re:Bizzarre call from DWP
lulu wrote:

Hi everybody
this afternoon I got a call from 0208 511 3518. The lady said she was phoning on behalf of the work and DWP to see what my circumstances were. She then said "we already know you have 2 Bank Accounts and 2 Building Society Accounts. I only have one Bank Account to my nbame and have never had a Building Society Account ever, not ever. Then she saiid the last time we checked one of the Bank Accounts you had £15,000 in it last December. I have NO savings whatsoever and struggle to get from one week to the next. She said she could not tell me how my local Job Centre got my details but she would write and tell them it was wrong. She said the interview on phone would take 20 m ins but as I was anxious she would send me out a Form to complete and send back. She akso asked my my Current Babk Balance- 35 p I told her ! Surely this is not legal or is it ? Anybody else had same call ?


I am not 100% sure but I think that number is part of a selection on a switch board for a company called

aktiv-kapital-debt-collectors

I just called it :)

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13 years 1 week ago #51578 by Gordon
Replied by Gordon on topic Re:Bizzarre call from DWP
Lulu

I'm sure someone will corect me if I am wrong, but I don't believe the DWP can access your account information without your permission or a court order.

It is potentially possible for them to know what accounts you have, but certainly not the details, and from your comments, even this information is incorrect.

The 020 8511 3*** area code covers; London, Ewell, Borehamwood, Loughton, Bushey, Chessington, Chigwell, Buckhurst Hill, Whyteleafe. Does this ring any bells?

If it is the DWP, then I would strongly suggest you make a complaint, if not then just ignore, what I think is just a mailcious call.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • originaldave
13 years 1 week ago #51580 by originaldave
Replied by originaldave on topic Re:Bizzarre call from DWP
A line search (dont ask how) says its

job centre plus

B)

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