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Help IS stopped due to error

  • Loopylou862
  • Topic Author
12 years 10 months ago #57419 by Loopylou862
Replied by Loopylou862 on topic Re:Help IS stopped due to error
Thanks all, my IS was awarded before i had dla and then i think it had a premium added when i was awaded dla so i should only be stopped the preimium. i called them again today and the lady was really nice and siad she would make sure someone would call me within 3 hours, she again said it was not my fault and the way she worded things it seemed to me that the previous horrible lady is well known for being nasty i told her i was not a scrounger who didnt want to work and just turned up every fortnight looking for dole money! she put loads of extra notes on my file saying it was not my fault I asked her if she could make sure the previous woman didnt call back and she laughed. also that i didnt have to prove how i lived but was quite willing to show my bank statemnents to prove i am very overdrawn and thats how i live unfortunatley and until i hopefully win my dla back will do so for some time. the form came to day so will wait for the call before i fill it in .

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  • Loopylou862
  • Topic Author
12 years 9 months ago #58852 by Loopylou862
Replied by Loopylou862 on topic Re:Help IS stopped due to error
hi all just to let you know it has all been sorted and backdated they were very apoligetic and said that it was an error on their part as when dla was stopped obviously they were told and only meant to cancel the extra £19 not everything. I was going to compalin but after speaking to all the staff apart from the horrible one i found them all so nice and actually felt like sending a thankyou card. now only need to wait for dla to be reinstaed

thank you to all

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