DWP ID Phone call

Helchis

OK ignore what I was saying earlier as this really related to Louis's post.

When you are being transferred you will receive a letter notifying you and giving details fo what the process will be.

This is followed a "courtesy" call to find out if you have any questions. If you don't receive it or do not answer the phone its not a problem.

Lots of our members don't answer the phone when they don't recognise the caller, the DWP can't penalise you for this.

Gordon

helchis

Louis is the the first person to have received this letter that I am aware of and it may well be because he does not have a telephone, you don't need to worry about this as it is not the standard letter that is sent out as part of the IB/ESA transfer.

Gordon

helchis

AS you say, this issue is not contacting the DWP after having been requested to do so, not avoiding answering the phone, which I do myself, whenever possible

Gordon