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follow up letter

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12 years 8 months ago #62940 by greeneyedlad
follow up letter was created by greeneyedlad
i have recieved a letter from atos today stating that "we need your medical questionnaire urgently".

my esa50 does nothave to arrive to them before 9th august, so i am shocked that i have recieved this letter chasing me up when i still have 10 days left.

has anyone else experianced this?

many thanks

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12 years 8 months ago #62954 by Towser
Replied by Towser on topic Re:follow up letter
I did comment on this subject before.It does seem an attempt to rush people into mistakes.
Preparation and working through guides at your own pace and still meet the deadline.
The letter is normal practice.

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12 years 8 months ago #62963 by Derek4
Replied by Derek4 on topic Re:follow up letter
Hi Greeneyedlad

Only the DWP and their contractors can be stupid enough to send letters stating that they urgently need a reply in two weeks!

As Towser says it is normal practice but it does cause claimants unnecessary alarm. See the thread below.

www.benefitsandwork.co.uk/forum?func=view&catid=10&id=58170

Regards

Derek

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  • neilw
12 years 8 months ago #63077 by neilw
Replied by neilw on topic Re:follow up letter
Him y date i 12 th august and i recieved letter today. Im stressed enough without them sending a letter when 2 weeks left. What type of people are these !!!

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12 years 8 months ago #63081 by Rainbowlight
Replied by Rainbowlight on topic Re:follow up letter
I also felt a bit alarmed initially when I got this letter (who doesn't feel alarmed by a letter from Atos? :laugh: ) but, to be fair, if they didn't send out the reminder people would probably complain that they weren't doing enough to support claimants with memory/concentration/planning etc issues. Maybe it just needs rewording.

(That idea sounded completely rational when I first thought of it, but now that I've written it, and remembered that Atos have not even provided basic accessibility to a lot of their centres for people with physical health issues, it sounds completely silly. Or perhaps just over-optimistic).

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12 years 8 months ago #63093 by Derek4
Replied by Derek4 on topic Re:follow up letter
They're not worried about claimants with memory problems. The main reason for the letter is that they cannot legally stop your benefit for failing to return the form unless they gave you six weeks notice plus a reminder after four weeks.

The Regs doesn't prevent them from sending you a letter telling you to drop dead, provided it reminds you to send back the form!

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