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DLA appeal won!!!!!

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12 years 8 months ago #64346 by phil17
DLA appeal won!!!!! was created by phil17
Yes, I won my appeal on 19 May 2011, the appeals service were prompt in sending me the result by post (unannimus result) However to date I have not had any communication from the DWP.
I have phoned and spoken to them on three occasions and was told they had not received a notification of the appeal result from the appeals service. On the second call to them they asked me to contact the appeals service to chase up the notification. this I did and was told they had sent it to the DLA on the day of the appeal. I again phoned the DLA on Friday 5th July 11, again they told me they had not received the notifiacation document, I asked to speak to a manager who called me back later that same day and was assured I would get a call later that day or within the next four days by post. To date I'M STILL WAITING. I will update you soon.

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12 years 8 months ago #64347 by Gordon
Replied by Gordon on topic Re:DLA appeal won!!!!!
Phil

It often seems to take appeal decisions an inordinate amount of time to make their way through the DWP mail system but this has to be a record.

Is there any way that you can fax a copy of your letter to the office in question? It may be possible to do it from a JCP office, but I think you will need an appoinmtment to do so.

Unfortunately, until they have a copy, nothing will happen with your case.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 8 months ago #64354 by Derek4
Replied by Derek4 on topic Re:DLA appeal won!!!!!
I think when you keep hitting the brick wall that all communications with the DWP pass through, the best option is to ask your MP to contact them on your behalf.

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12 years 8 months ago #64359 by sandieleo
Replied by sandieleo on topic Re: DLA appeal won!!!!!
Hello Phil,
I had the same problem last year, they had not received notification etc etc. In the end it took 8 weeks before the money reached my account but at least it got there in the end. So I am sure you will see yours soon.
Good luck and kind regards
Sue

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