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Reminder

  • RachelPotter
  • Topic Author
12 years 6 months ago #66990 by RachelPotter
Reminder was created by RachelPotter
Hi, ATOS very kindly sent me a reminder about getting my ESA50 in on time!

Just wondering if this is the norm now?

Best wishes,
Rachel

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  • bro58
12 years 6 months ago #66996 by bro58
Replied by bro58 on topic Re:Reminder
Fedup wrote:

Hi, ATOS very kindly sent me a reminder about getting my ESA50 in on time!

Just wondering if this is the norm now?

Best wishes,
Rachel


Yes rachel, have been seeing this more and more.

It is generally around a fortnight before the ESA50 return deadline.

It is apparently a legal requirement, so if your form is returned late, or not at all, they can say they reminded you in writing.

cheers

bro58

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12 years 6 months ago #67008 by Derek4
Replied by Derek4 on topic Re:Reminder
It's a legal requirement to send a further request for the form at least four weeks after the first letter and no less than two weeks before the deadline, but in my opinion the words: WE NEED YOUR MEDICAL QUESTIONNAIRE URGENTLY, followed by an instruction to return the form 'as soon as you can', is unlawful, because 'as soon as you can' may be less than two weeks!

See the thread below.

www.benefitsandwork.co.uk/forum?func=view&catid=10&id=58170

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  • RachelPotter
  • Topic Author
12 years 6 months ago #67010 by RachelPotter
Replied by RachelPotter on topic Re:Reminder
Thanks Bro and Derek,

I do feel that although it is a legal requirement, it's worded badly, as you have stated, it can make people panic, it did me, just getting the envelope!

Also, as you stated, you still have the 6 weeks in which to fill out the form.

I don't like the fact that they say "send it in as soon as possible", when you are allowed 6 weeks!

Thanks again,
Rachel

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12 years 6 months ago #67015 by Derek4
Replied by Derek4 on topic Re:Reminder
In all honesty I've never taken any notice of the wording of these letters, but next time I receive such a letter I will write back and challenge their advice and ask for clarification.

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