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No appeal acknowledgement as yet!

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12 years 4 months ago #72351 by Bamboozal
No appeal acknowledgement as yet! was created by Bamboozal
Hi,
Put in WRAG from IB without a medical.
Sent in GL24 appeal by recorded delivery nearly 4 weeks ago.
After no acknowlegement after 2 weeks from posting,rang DWP they said they had received the appeal and had sent out a letter suprise suprise the day before..that was 10 days ago and still no acknowledgement letter!
Anyone else had this experience? I thought they had to acknowledge within 2 wks!?Should I send a letter of complaint?

Thanks alot

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  • bro58
12 years 4 months ago #72354 by bro58
Replied by bro58 on topic Re:No appeal acknowledgement as yet!
ghay25 wrote:

Hi,
Put in WRAG from IB without a medical.
Sent in GL24 appeal by recorded delivery nearly 4 weeks ago.
After no acknowlegement after 2 weeks from posting,rang DWP they said they had received the appeal and had sent out a letter suprise suprise the day before..that was 10 days ago and still no acknowledgement letter!
Anyone else had this experience? I thought they had to acknowledge within 2 wks!?Should I send a letter of complaint?

Thanks alot


Hi G,

It may well be worthwhile making an official written complaint.

See info here. :

www.dwp.gov.uk/docs/dwp1018.pdf


bro58

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12 years 4 months ago #72357 by Bamboozal
Replied by Bamboozal on topic Re:No appeal acknowledgement as yet!
Hi
Thanks will do

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  • Jellie
12 years 4 months ago #72381 by Jellie
Replied by Jellie on topic Re:No appeal acknowledgement as yet!
I didnt realise they had to reply within 2 weeks of receiving an appeal.

We got the paperwork back after it had gone through the process of reconsideration etc etc and turned down.

But it did state that 'although Mr X said he would provide extra supporting evidence he has not done so' or words to that effect.

That was because we thought it was still in a Q to be looked at as no acknowledgement had been sent.

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