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payments

  • sarnia
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12 years 3 months ago #77572 by sarnia
payments was created by sarnia
have been transferred to new benefits,IS/Incap was due last thursday but after 1hr on the phone to DWP(0845 number)it transpires that this was because of the changeover.Has anyone else experienced this,have the DWP changed payment days without telling anyone? :(

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12 years 3 months ago #77575 by Gordon
Replied by Gordon on topic Re:payments
sarnia

As far as I am aware IS and ESA are paid on the same day. See Benefit payment dates

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 3 months ago #77659 by pollenpath
Replied by pollenpath on topic Re:payments
Hi all

I'm expecting my latest IB payment today, it usually shows up in my online account after midnight on a Thursday morning. It's not there yet, I've just checked. I know that technically it oughtn't be there until Friday, but for a long time it has usually shown up in my account by now. I'm veering between thinking it's coz it's Xmas week and it might show up on Friday after all, or that, because I'm in the middle of completing my ESA50 (due in January 4th) something has gone horribly wrong and they've already stopped my IB.

Do you think I'm just being paranoid, or do any of you know of a precedent for the possibility that they've already stopped my IB? Sorry to be a pain, I did read the info about payment dates but it didn't mention possible irregularities.

Have any other members had a similar experience? Obviously I hope I'm just panicking unduly and will let you know as soon as it goes in, assuming it does. :(

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12 years 3 months ago #77660 by Gordon
Replied by Gordon on topic Re:payments
pollenpath

As the next action is for you to return your ESA50 by 04.01.12, there is absolutely no reason for your IB to have been stopped.

Because of the Christmas Bank Holidays, the DWP are having to bring forward 2 days of payments into their normal schedule, as a result the flexibility they normally have with payments being done early has been lost.

If you payment date is Friday, then you should wait until then to check.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 3 months ago #77661 by pollenpath
Replied by pollenpath on topic Re:payments
Many thanks, Gordon. I appreciate your reassurance and explanation and will keep you posted :)

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12 years 3 months ago #77676 by pollenpath
Replied by pollenpath on topic Re:payments
Just to let you know that my IB did in fact appear in my account sometime after I went to bed. Thanks for your support, Gordon. Merry Christmas! :)

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