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Two letters for transfer

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12 years 3 months ago #77665 by treanor
Two letters for transfer was created by treanor
I have just recieved another letter (the same as before) telling me about my transfer from IB to ESA, after the first letter I phoned them and was told that the form would be sent inside four week, has anyone got any idea what is going on.
Thanks Treanor

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12 years 3 months ago #77687 by Gordon
Replied by Gordon on topic Re:Two letters for transfer
treanor wrote:

I have just recieved another letter (the same as before) telling me about my transfer from IB to ESA, after the first letter I phoned them and was told that the form would be sent inside four week, has anyone got any idea what is going on.
Thanks Treanor

Sorry, but this is not the standard transfer process, I can only suggest you contact them to find out what they are doing, you may need a call back, as the transfer team is seperate from the call centre team.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 3 months ago #77691 by mrbluesky57
Replied by mrbluesky57 on topic Re:Two letters for transfer
Hi, same situation, received 2nd letter today, same as the first letter. And that I will be contacted within the next 14 days. I tried to contact them but waited for an hour and a half (twice). So with B & W advice I sent them a recorded letter stating this. Will wait and see what next 14 days bring. They have not got a clue what they are doing. Just gives us a little more time. Merry Xmas. MBS.

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12 years 3 months ago #77693 by treanor
Replied by treanor on topic Re:Two letters for transfer
I was thinking that I may have been out at the time (they) called, even after I called them, if I missed thier call would this matter.

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  • michaelg
12 years 3 months ago #77695 by michaelg
Replied by michaelg on topic Re:Two letters for transfer
treanor wrote:

I was thinking that I may have been out at the time (they) called, even after I called them, if I missed thier call would this matter.


Please see the link below about taking phone calls -

Answering a phone call from the DWP or ATOS

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12 years 3 months ago #77700 by treanor
Replied by treanor on topic Re:Two letters for transfer
Thank you very much for your quick reply, and putting my mind at rest,I wish you All A VERY HAPPY and PEACEFUL CHRISTMAS. Thanks Teanor

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