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Still waiting for reply from DWP,Feel Very Anxious

emma72
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12 years 3 months ago #78279 by emma72

Still waiting for reply from DWP,Feel Very Anxious was created by emma72

Hi Everyone,
I sent a letter of reconsideration to the DWP on 12/12/2011.
I still havent recieved a reply, not even an acknowledgement of my letter.I did state in my letter, that i would prefer any correspondence in writing, as i suffer with Significant GAD Anxiety/ Depression.
I am not able to deal with telephone calls, as i get extremely stressed and nervous.
I 'm not sure what to do next, as im getting extremely anxious, of the outcome

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Gordon
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12 years 3 months ago #78283 by Gordon

Replied by Gordon on topic Re:Still waiting for reply from DWP,Feel Very Anxious

Emma

Given the Christmas and New Year breaks, it is quite likely the the DWP is still playing catch-up at the moment.

I would suggest you give it another week, meaning the they have had four working weeks and then try to contact them.

It would be easiest for you to contact them by phone, but I understand that you may be unable to do this. Do you have a partner, relative or friend that could contact them on your behalf? You may need to answer the security questions and confirm that it is alright for the DWP to speak to your reqpresentative, but that should be the extent of your involvement.

Failing this, you will have to write to the DWP asking for an update.

Let us know how you get on.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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emma72
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12 years 3 months ago #78284 by emma72

Replied by emma72 on topic Re:Still waiting for reply from DWP,Feel Very Anxious

Many Thanks

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buster
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12 years 3 months ago #78315 by buster

Replied by buster on topic Re:Still waiting for reply from DWP,Feel Very Anxious

hi emma72 ,
i sent my appeal to the twp on the 23/11/11 and still not received any communication from them, after phoning 17 times ,been to job center they faxed a letter,again today job center sent email and i phoned again they said they would ring by 4pm but nothing

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Mark Sutton

12 years 3 months ago #78321 by Mark Sutton

Replied by Mark Sutton on topic Re:Still waiting for reply from DWP,Feel Very Anxious

buster wrote:

hi emma72 ,
i sent my appeal to the twp on the 23/11/11 and still not received any communication from them, after phoning 17 times ,been to job center they faxed a letter,again today job center sent email and i phoned again they said they would ring by 4pm but nothing

Did the JobCentre tell you that they had no record of your appeal?

I ask because I appealed (Wrag>SG) at about the same time and although I've received no acknowledgement, my JC advisor was able to verify that the appeal had been lodged (she checked before agreeing to defer my WFIs).

She just had to get my case-files up on screen.

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buster
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12 years 3 months ago #78400 by buster

Replied by buster on topic Re:Still waiting for reply from DWP,Feel Very Anxious

hi Emma,
No they looked on the systems for ib and esa there is nothing on there at all about me,all i have received is a p45 no covering letter,my payment is due on the 11/1/12 but they do not return any of my calls,yesterday they said that i would receive a priority call by 4pm but still waiting ,they are making me feel ill because they are ignoring me,dont now what to do know???

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