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dwp text message

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11 years 10 months ago #87040 by flo1
dwp text message was created by flo1
Neglecting to tell dwp about a change in your circumstance promptly may result in action being taken against you. For info visit (their website)

Has anyone else just received one of these out of the blue?

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  • pete17971
11 years 10 months ago - 11 years 10 months ago #87042 by pete17971
Replied by pete17971 on topic Re:dwp text message
flo1 wrote:

Neglecting to tell dwp about a change in your circumstance promptly may result in action being taken against you. For info visit (their website)

Has anyone else just received one of these out of the blue?


Hi,

It is a relatively new thing 'to keep in touch' with claimants'

From Direct Gov:

Text messages

The Benefit Integrity Centre may also send you a text message to remind you to:
return forms
tell DWP about changes in your circumstances

Text messages from a Benefit Integrity Centre will show the phone number as "Jobcentre Plus" or "Jobcentre +". The message will be for information only - you'll never be asked to reply by text message.

www.direct.gov.uk/en/MoneyTaxAndBenefits...ToBenefits/DG_200850


Pete
Last edit: 11 years 10 months ago by pete17971.

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11 years 10 months ago #87044 by flo1
Replied by flo1 on topic Re:dwp text message
Thank you pete.

Is it my paranoia again or do they sound threatening? I feel utterly sick.

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  • pete17971
11 years 10 months ago #87046 by pete17971
Replied by pete17971 on topic Re:dwp text message
flo1 wrote:

Thank you pete.

Is it my paranoia again or do they sound threatening? I feel utterly sick.


Hi,

It is a routine thing they are now starting to do. If they have a mobile number they can text you on, they will from time to time send out these messages.

You do not have to read it and if you want to, can just delete it.

Pete

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11 years 10 months ago - 11 years 10 months ago #87047 by flo1
Replied by flo1 on topic Re:dwp text message
I phoned them up because it terrified me. The lady said there was nothing on my file to suggest anything wrong, but i was upset and she asked why. Told her I'm terrified of losing my benefit and she said that's not going to happen unless I'm doing something wrong. If there was a change in my circumstances they'd be the first to know so what's the point in sending msgs like this?? Sorry, it's just really scared me. Thanks for replying.
Last edit: 11 years 10 months ago by slugsta.

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