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How best to notify DWP/Atos of period away ?

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11 years 10 months ago #87412 by Doris
My migration ESA50 was submitted first week of May and I don't expect to hear from either ATOS or DWP until at least July.

I originally noted down the dates I couldn't attend any medical on the form,however since then I've arranged to go away for three weeks during July/August.
The last thing I want is a letter turning up from Atos/DWP while I'm away that requires a response before I return home.

Would it best I write to both ATOS and DWP and notify them of these extra days ?

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  • pete17971
11 years 10 months ago #87417 by pete17971
Replied by pete17971 on topic Re:How best to notify DWP/Atos of period away ?
Doris wrote:

My migration ESA50 was submitted first week of May and I don't expect to hear from either ATOS or DWP until at least July.

I originally noted down the dates I couldn't attend any medical on the form,however since then I've arranged to go away for three weeks during July/August.
The last thing I want is a letter turning up from Atos/DWP while I'm away that requires a response before I return home.

Would it best I write to both ATOS and DWP and notify them of these extra days ?



It is advisable to inform them by letter (sent recorded/special delivery if possible then you have an audit trail). Again it would be advisable to inform both the DWP and ATOS. (It is actually a requirement to inform the DWP).

Pete

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11 years 10 months ago #87418 by slugsta
You are required to notify the DWP of any period away from home, this holds true while you are applying and while you are receivng ESA. It won't hurt to let ATOS know also.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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11 years 10 months ago #87453 by socrtz
I have just send off my esa 50 form giving dates when I will be on holiday. I sent it recorded special delivery to be signed for. With regard to the last posts should I telephone the DWP of my holiday dates as I believe the form will go directly to ATOS and they don't seem to communicate very well according to this forum. Are there any tips when telephoning or would it be better to write a letter and again have it recorded. I am not good on the telephone and again I will have no proof of who I spoke to and whether it will be noted. My stress levels are high at the moment - sorry for going on so :unsure:

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  • pete17971
11 years 10 months ago #87455 by pete17971
Replied by pete17971 on topic Re:How best to notify DWP/Atos of period away ?
socrtz wrote:

I have just send off my esa 50 form giving dates when I will be on holiday. I sent it recorded special delivery to be signed for. With regard to the last posts should I telephone the DWP of my holiday dates as I believe the form will go directly to ATOS and they don't seem to communicate very well according to this forum. Are there any tips when telephoning or would it be better to write a letter and again have it recorded. I am not good on the telephone and again I will have no proof of who I spoke to and whether it will be noted. My stress levels are high at the moment - sorry for going on so :unsure:



Yes, The DWP should be informed (of any) periods of absence on holiday etc, preferably in writing and recorded delivery (so you have an audit trail).

Pete

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11 years 10 months ago - 11 years 10 months ago #87461 by Doris
Thanks for the replys, but just curious

I'm aware of the ESA40 leaflet, but thought those rules only applied to those currently on ESA. I wasn't aware it also applied during migration while I was still in receipt of IS, and assumed IS rules still applied.

The DWP have not included any information in the migration pack about me having to notifying them when going away ?
Last edit: 11 years 10 months ago by Gordon.

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