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Waiting for DLA decision

  • exfashack Mostyn-Thomas
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11 years 4 months ago #93969 by exfashack Mostyn-Thomas
Waiting for DLA decision was created by exfashack Mostyn-Thomas
Hello

I sent in my daughter's DLA renewal claim form on 20th June 2012, and have not had a decision since.

I am aware that we don't have any control over how long they take to reach their decision but I don't feel, in this case, they're actually doing anything to keep within the 12-week timescale they originally gave me - they're just letting it fester.

The changes in my daughter are not complex. Rather, her disabilities have evolved (she has cerebral palsy, epilepsy and global developmental delay) and that was true last time I claimed DLA. The only reason I had to renew the claim was because she had reached age 3.

Indeed when I contacted the helpline they said there was a backlog, but I don't believe them. Unfortunately the letter I got from them doesn't include a number direct to the DLA office. What do you suggest please?

Thanks

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11 years 4 months ago #93974 by Gordon
Replied by Gordon on topic Re:Waiting for DLA decision
EMT

If your case is being handled by the main DLA unit in Blackpool, then you can try the following

Disability Living Allowance and Attendance Allowance

Phone: 08457 12 34 56
Textphone: 08457 22 44 33 (for hearing or speech difficulties)

Lines are open between 7.30am and 6.30pm Monday to Friday.

There is an email address, but the DWP will normally only respond to general enquiries through email.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • bro58
11 years 4 months ago #93975 by bro58
Replied by bro58 on topic Re:Waiting for DLA decision
exfashack
Mostyn-Thomas wrote:

Hello

I sent in my daughter's DLA renewal claim form on 20th June 2012, and have not had a decision since.

I am aware that we don't have any control over how long they take to reach their decision but I don't feel, in this case, they're actually doing anything to keep within the 12-week timescale they originally gave me - they're just letting it fester.

The changes in my daughter are not complex. Rather, her disabilities have evolved (she has cerebral palsy, epilepsy and global developmental delay) and that was true last time I claimed DLA. The only reason I had to renew the claim was because she had reached age 3.

Indeed when I contacted the helpline they said there was a backlog, but I don't believe them. Unfortunately the letter I got from them doesn't include a number direct to the DLA office. What do you suggest please?

Thanks


Hi eMT,

Try this :

www.gov.uk/disability-benefits-helpline

bro58

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