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ATOS and recorded mail

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11 years 5 months ago #94294 by Gordon
Replied by Gordon on topic Re:ATOS and recorded mail
Part of the problem is that both ATOS and the DWP operate mail drop centres that then distribute to specific offices.

Regarding the use of Recorded Mail or Next Delivery, on the whole these work, but the tracking aspect is certainly less than 100%, however, where everything comes together, it appears to offer higher level of comfort to most claimants, which should not be ignored.

Gordon

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  • Karlo
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11 years 5 months ago #94306 by Karlo
Replied by Karlo on topic Re:ATOS and recorded mail
Just checked my form was delivered this morning. A relief knowing its there

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11 years 5 months ago #94313 by Gordon
Replied by Gordon on topic Re:ATOS and recorded mail
Karlo wrote:

Just checked my form was delivered this morning. A relief knowing its there

Good to hear.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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11 years 5 months ago - 11 years 5 months ago #94319 by lyingdown
Replied by lyingdown on topic Re:ATOS and recorded mail
Hi,

I sent a recorded delivery letter to ATOS stating my Disability needs for the assessment. I also said the appointment was at the wrong time of day, but I would attend as I find it too stressful to correspond as I already had the original appointment changed by them twice. I told them to change the appointment on the phone and stated the details in the form which they ignored.

There is a problem with Royal Mail not attaining signatures when the post is picked up. Really the complaint is with Royal Mail, but at least you have proof you sent it.

My needs were not respected or referred to during my assessment and I was kept there for over an hour - with CFS! I had to force her to give the second break and she was annoyed about it, thinking she was the one in control, when I have been expressly told by the hospital that regarding Pacing, I am in control.
Last edit: 11 years 5 months ago by slugsta.

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  • Karlo
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11 years 5 months ago #94321 by Karlo
Replied by Karlo on topic Re:ATOS and recorded mail
Just checked my form was delivered this morning. A relief knowing its there

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11 years 5 months ago #94322 by Noodles
Replied by Noodles on topic Re:ATOS and recorded mail
Now the wait begins Karlo

Mine took 9 weeks btw.


Sincere best of luck.

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